I can't say enough great things about my experience working with Zully, a General Manager at State Farm, Sebastopol. She helped me navigate some incredibly complicated insurance issues that had been causing me stress for weeks. From the moment we started talking, Zully brought a level of patience, kindness, and professionalism that instantly put me at ease.
She took the time to carefully explain every detail, answered all my questions (even the ones I asked more than once), and made sure I fully understood my options. Her knowledge of the insurance process was clear from the startβshe anticipated problems before they arose and had practical solutions ready to go.
What really stood out, though, was how much she genuinely cared. I never felt like just another customer. Zully made me feel heard, supported, and reassured every step of the way. Thanks to her, everything was resolved smoothly, and I now have so much more confidence in my coverage.
If you're lucky enough to work with Zully, you're in great hands. She is a true asset to State Farm, and Iβm incredibly grateful for all her help!