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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sage One

October 2, 2025

5  out of  5
rating by Sage One
"Cassandra @ State Farm Natasha Perez I went to the office because of my confusion about my coverage and price. I was immediately greeted with a very welcome and gracious tone by Cassandra. Cassandra made sure that every question I had and those I didn't know that I had were answered and that I felt satisfied and confident with State Farm Insurance. Thank you Cassandra and State Farm. Sage"
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Michael Ellis

September 29, 2025

5  out of  5
rating by Michael Ellis
"I have been working with Natasha Perez's team for 6 years, when I moved to the area. Regardless of who picks up the phone when I call, the service is always quick & effective. Paying premiums due via the office is made very easy - and they are always good at reminding you when premiums are due, should you forget. Any questions that you might have on your premiums / coverage are always effectively & thoughtfully answered - even if you don't like the answer, as premiums have a habit of going up, not down! I paid the office an in-person visit, and can report that the Natasha's team is as pleasant in person as they are on the phone."
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Ruby Castillo

September 27, 2025

5  out of  5
rating by Ruby Castillo
"I had a great experience with Natasha’s State Farm office. Antonia is professional, helpful, and quick to communicate. Recently she helped correct my mileage on my policy for my Toyota and made the process completely smooth. She even followed up to make sure I knew the adjustment would show on my bill. I really appreciate the friendly service and attention to detail."
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Kerry Atkinson

September 24, 2025

5  out of  5
rating by Kerry Atkinson
"I have been insured by State Farm with house and auto coverage for over 40 years. I am very pleased with the personal service I receive from both Zully and Natasha. This time around Zully walked me through the options of adding an additional driver to my policy. It could not have been any easier or efficient. For that I am very grateful for both the service I received as well as the solid coverage I was provided. I wholeheartedly recommend these two agents of State Farm insurance. They make a great team when you need some insurance coverage help!"
We responded:
"Hi, Kerry. We are thrilled to learn that you had a positive experience with us!"
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Maria Loza

September 23, 2025

5  out of  5
rating by Maria Loza
"I was contacted to verify my mailing address and I was able to communicate via text message very fast with agent Zully. Very helpful and clear in her messages back to me! Thank you!"
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Carolyn S

September 23, 2025

5  out of  5
rating by Carolyn S
"Zully is The Best with customer service including researching policy questions, ensuring that key dates aren’t missed and generally helping with getting my policy information updated based on State Farm requirements. She has been Outstanding to work with!!"
We responded:
"Hi Carolyn, Thank you for your wonderful feedback! We’re so glad Zully could assist you with your property and vehicle insurance needs, and ensure your policy stays up-to-date with State Farm. We appreciate your trust and look forward to continuing to serve you! Best, Natasha Perez"
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Kevin Sullivan

September 11, 2025

5  out of  5
rating by Kevin Sullivan
"I needed additional insurance assistance from my agent/ staff. Zully and Natasha listened to my non- conventional needs, did some research, and took the time to list the modifications on my newly used car purchase. I had a recent claim with State Farm that was not going smoothly. I knew I could rely on my local agent to advocate towards the Claims department. I almost left State Farm, but my local agent and staff relationship is what kept me. Shout out to Zully/ Natasha for gaining back my confidence by treating me like a person and Not a case number."
We responded:
"Kevin! We love having you as our customer. Always happy to help in any way we can. Sincerely, Natasha "
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Wildflower Jo

September 2, 2025

5  out of  5
rating by Wildflower Jo
"Cassandra was helpful and professional. Answered all my questions."
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Nayeli Camara

August 28, 2025

5  out of  5
rating by Nayeli Camara
"Excelente atención!!"
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Eunice Camacho

July 29, 2025

5  out of  5
rating by Eunice Camacho
"I had a great experience with Antonia! She was very helpful and patient throughout the entire process of finding the right insurance for me. She took the time to explain everything clearly and made sure I understood all my options. I really appreciate her professionalism and friendly attitude. Highly recommend her services!"
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Orissa Quihuis

July 26, 2025

5  out of  5
rating by Orissa Quihuis
"Zully was very helpful when I needed to add a new car policy. Everyone from this office is always kind and a delight to work with."
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Heidy Melendez

July 9, 2025

5  out of  5
rating by Heidy Melendez
"Great excelente service!! She was very friendly. And very informed it."
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Julie Nice

June 24, 2025

5  out of  5
rating by Julie Nice
"Natasha, Cassandra and the entire team have provided excellent service for our bundled insurance. Count us among their many grateful customers!"
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Sandra González

June 16, 2025

5  out of  5
rating by Sandra González
"Me gustaría destacar la excelente atención que recibí por parte Zully . Su amabilidad y profesionalismo fueron notables desde el momento en que me atendió. Me escuchó con atención, resolvió mis dudas de manera clara y eficiente, y siempre mantuvo una sonrisa en su rostro. Sin duda, recomendaría sus servicios a cualquier persona que busque una atención al cliente de alta calidad. ¡Muchas gracias, por tu excelente servicio Zully!""
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Alejandra Ochoa Alejandra Ochoa

June 10, 2025

5  out of  5
rating by Alejandra Ochoa Alejandra Ochoa
"Thanks to Antonia for help me to get the best rates for our car insurances"
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Jacquetta Little

May 30, 2025

5  out of  5
rating by Jacquetta Little
"This is a great company. I am well pleased with this office. The receptionist at this location are very friendly and polite. I am well pleased."
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Gricelda Garcia

May 8, 2025

5  out of  5
rating by Gricelda Garcia
"Muy amable Antonia perez siempre q tengo alguna duda o alguna pregunta siempre muy atenta y ayuda a solucionar mi problema"
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Henri Hernandez

May 6, 2025

5  out of  5
rating by Henri Hernandez
"Soy Gladys Cordero y estoy muy satisfecha con el servicio que estoy recibiendo ."
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lyn jones

May 2, 2025

5  out of  5
rating by lyn jones
"It is always a pleasure to work with Zully when I need assistance. She is friendly, knowledgeable, and helpful. And she takes the time to answer all my questions."
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Prairie Johnson

April 19, 2025

5  out of  5
rating by Prairie Johnson
"I felt right at home with Natasha and her agency. Everyone has been incredibly helpful and understanding. I highly recommend them."
We responded:
"Hi, Prairie. Thank you so much for leaving us a stellar review!"
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Alfonso Jimenez

April 17, 2025

5  out of  5
rating by Alfonso Jimenez
"Excelente servicio, la mejor atención , Antonia es la mejor ."
We responded:
"Hi, Alfonso. We appreciate the kind words and are glad we could provide you with a positive experience!"
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Amelia Schoch

April 17, 2025

5  out of  5
rating by Amelia Schoch
"They have always been helpful, friendly, reliable and fast whenever I have to call with questions or problems. I can always call and get answers immediately (no phone trees or holding), which I really appreciate!"
We responded:
"Hi, Amelia. Your feedback is highly appreciated. Thank you for the review!"
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Jane Honeycutt

April 15, 2025

5  out of  5
rating by Jane Honeycutt
"Casandra was excellent in her assistance to me. Wonderful interaction. Very helpful! Thank you Cassandra🙏🏻🌺"
We responded:
"Hi, Jane. Thanks for taking the time to share your positive experience. We truly appreciate it!"
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Barbra Anne Katz

April 11, 2025

5  out of  5
rating by Barbra Anne Katz
"I can't say enough great things about my experience working with Zully, a General Manager at State Farm, Sebastopol. She helped me navigate some incredibly complicated insurance issues that had been causing me stress for weeks. From the moment we started talking, Zully brought a level of patience, kindness, and professionalism that instantly put me at ease. She took the time to carefully explain every detail, answered all my questions (even the ones I asked more than once), and made sure I fully understood my options. Her knowledge of the insurance process was clear from the start—she anticipated problems before they arose and had practical solutions ready to go. What really stood out, though, was how much she genuinely cared. I never felt like just another customer. Zully made me feel heard, supported, and reassured every step of the way. Thanks to her, everything was resolved smoothly, and I now have so much more confidence in my coverage. If you're lucky enough to work with Zully, you're in great hands. She is a true asset to State Farm, and I’m incredibly grateful for all her help!"
We responded:
"Hi, Barbra. We are thrilled to learn that you had a positive experience with us!"
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Ramona Wilmarth

March 19, 2025

5  out of  5
rating by Ramona Wilmarth
"Natasha was amazing! So helpful! I feel cared for and in good hands with State Farm insurance !"
We responded:
"Hi, Ramona. Welcome! and thank you so much for your kind words! We're thrilled to hear that you were pleased with our excellent service. Our team is dedicated to ensuring our clients feel cared for and supported. - Natasha "